MAKE AN INQUIRY
If you are already enrolled for the Dialogic Teamwork™ program, please first address your inquiry to your Client Manager.
FREQUENTY ASKED
QUESTIONS
MAKE AN INQUIRY
If you are already enrolled for the Dialogic Teamwork™ program, please first address your inquiry to your Client Manager.
FREQUENTY ASKED QUESTIONS
WHO ARE THE ORIGINATORS OF THE DIALOGIC TEAMWORK PROGRAM?
Peter Garrett APDP, APDPA* author of A New Kind of Dialogue: the book, the podcast
Jane Ball APDP, APDPA* author in the series The World Needs Dialogue!
*Accredited Professional Dialogue Practitioner and Accredited Professional Dialogue Practitioner Accreditor by Academy of Professional Dialogue
WHAT EXPERIENCE DO THE ORIGINATORS HAVE?
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
CAN I STUDY WITH THE ORIGINATORS?
Yes. The originators run two accreditation programs each year: A Different Way of Working (online 100 hrs), and Dialogic Intervention (face-to-face 40 hrs plus fieldwork).
For details: dialogue-associates.com
WHAT IS DIALOGUE ASSOCIATES?
Dialogue Associates is the international consulting company run by Jane Ball and Peter Garrett.
Inquiries for consulting services: weare@dialogue-associates.com
WHAT IS THE ACADEMY OF PROFESSIONAL DIALOGUE?
The Academy of Professional Dialogue is an international non-profit charity registered in the UK that is working to make Professional Dialogue available for the benefit of society. The Academy runs an international online conference every year under the title The World Needs Dialogue! and publishes the proceeds of all its conferences under the imprint Dialogue Publications.
Further details: aofpd.org
HOW DO I FIND A NEW KIND OF DIALOGUE: THE BOOK?
For further information about the book and where to purchase it go to A New Kind of Dialogue: The Book
HOW DO I FIND A NEW KIND OF DIALOGUE: THE PODCAST?
For further information about the podcast and where to find it go to A New Kind of Dialogue: The Podcast
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
WHAT DO I DO IF MY TEAM IS LESS THAN FIVE PEOPLE?
Use the inquiry form.
WHAT DO I DO IF MY TEAM IS MORE THAN 12 PEOPLE?
Use the inquiry form.
HOW LONG DOES IT TAKE TO DO THE PROGRAM?
The entire program is made up of 18 individual steps and each step takes around one hour. In practice, the program is divided into four parts. Part One has five steps and takes about five hours. Part Two has four steps and takes about four hours. Part Three has four steps and takes about four hours. Part Four has five steps and takes about five hours.
WHY ARE THERE FOUR PARTS?
Each Part has a different perspective. Part One has the perspective of the organization, Part Two the individual, Part Three the team, and Part Four the whole.
MUST I DO THE PARTS IN SEQUENCE?
Yes, you can only buy the program in sequence.
HOW FREQUENTLY SHOULD WE MEET?
The program works best for teams that meet twice a month. Each part (of four or five steps) can be done off-site (or online) in a single day. The whole program can be done off-site (or online) in four days.
WHAT IS THE PURPOSE OF THE VIDEOS?
The videos are for the whole team to watch together to guide you through the developmental steps of the program.
HOW DO I USE THE VIDEOS?
During your meeting, play the videos to the whole team, whether you are meeting in person or online. Watch, listen, and follow the instructions.
WHAT WILL I SEE AND HEAR ON THE VIDEOS?
You will see and hear Peter Garrett and Jane Ball, the originators of the program. They guide you through the steps and tell you when to pause the recordings for an activity. The videos last on average 7 minutes.
HOW DO I ACCESS THE PROGRAM MATERIALS?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible. Please note that the written materials are only available for the Program Lead.
WHY CAN I ONLY SEE THE FIRST FIVE VIDEOS?
The videos are released one Part at a time. All steps within a Part become available at once, and can be viewed by any registered team member.
ARE THERE WRITTEN INSTRUCTIONS AND INFORMATION?
Yes, there are written pages for each Step. These are given only to the Program Lead, who is preparing and facilitating the Step along with the videos. All the team members do not have access to the written papers.
HOW DO I FIND THE WRITTEN MATERIAL?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible.
HOW MUCH DOES THE PROGRAM COST?
You can purchase the whole program or start with Part 1 and then buy Parts 2, 3, and 4, one at a time. The program options and prices are available on the Payment page.
SHOULD I BUY THE WHOLE PROGRAM OR BUY IT IN PARTS?
It is cheaper to buy the whole program in a single purchase.
HOW DO I PAY FOR THE PROGRAM?
Go to enroll and follow the steps. You can pay using a credit card, debit card or bank transfer.
WILL I GET A RECEIPT ON PAYMENT?
Yes, you will get a receipt immediately after your payment is made.
CAN SOMEONE ELSE IN THE ORGANIZATION MAKE THE PAYMENT ON MY BEHALF?
Yes, when you enroll you are directed to the payment page. There you can complete a form to send payment information to someone else in your organization. The process will provide them with an invoice and receipt.
DO YOU OFFER DISCOUNTS?
No. If you believe you have a genuine need for a discount, complete the inquiry form and provide as much information as possible.
CAN I GET A DUPLICATE INVOICE OR RECEIPT?
Yes, ask your Client Manager or use the inquiry form.
CAN I GET A REFUND IF MY TEAM DOES NOT WANT TO CONTINUE?
No, only in exceptional circumstances. Please discuss with your Client Manager. Please note that where refunds are agreed, there will be a service charge.
WHAT GUIDANCE AND SUPPORT IS AVAILABLE?
If you are not confident to deliver the program or have a problem with some participants you can buy support from a Thinking Partner.
IS THE SUPPORT FOR AN INDIVIDUAL OR THE TEAM?
The support is available for individuals to enable them to deliver the program.
WHO WOULD BE MY THINKING PARTNER?
The Thinking Partners are all Accredited Professional Dialogue Practitioners, accredited by the Academy of Professional Dialogue. You will be allocated your Thinking Partner, but you can change if you are unhappy with them. In this circumstance, please contact your Client Manager.
ARE THE THINKING PARTNERS QUALIFIED?
Yes. They are accredited by the Academy of Professional Dialogue.
CAN THE THINKING PARTNER FACILITATE A STEP?
No. Special arrangements for facilitation support are possible. Please discuss your needs with your Client Manager.
HOW DO I ARRANGE AND PAY FOR A THINKING PARTNER?
You can buy Thinking Partner support when you buy the program or later here.
ARE THE PROGRAM MATERIALS COPYRIGHTED?
Yes. The copyright is held by Dialogue Associates Ltd.
CAN I COPY PROGRAM MATERIALS TO OTHER PEOPLE IN MY ORGANIZATION?
No. Only the registered Team Members can view the material. Check the Terms of Use
WHY CAN I ONLY USE THE MATERIAL WITH ONE TEAM?
When you buy one program package, you are buying use for one team only. See the Terms of Use
CAN I GET A COPY OF THE TERMS OF USE I SIGNED?
The Team Lead will have been sent a copy automatically once signed. If you cannot find this please contact your Client Manager.
CERTIFICATE OF COMPLETION
On completion of each Part of the program, all participating Team Members are automatically issued with a Certificate to acknowledge their completion of that Part of the program.
CLIENT MANAGER
The person appointed by Dialogic Teamwork™ to liaise between the Program and Team Leads and the Dialogic Teamwork™ organization.
DIALOGUE
A way of talking and thinking together so that those involved have a common context and understanding.
PARTS AND STEPS
The Dialogic Teamwork™ program is divided into four Parts, each with a different perspective. Each Part has four or five Steps and the full program has 18 Steps in total.
PROGRAM
A series of one-hour meetings that are self-managed, guided by the team’s appointed Program Lead, and video-facilitated by the originators Peter Garrett and Jane Ball.
PROGRAM LEAD
The individual appointed by the Team Lead to guide the Team through the Dialogic Teamwork™ program using the Video Clips and Step Notes provided.
STEP NOTES
The downloadable notes for reference by the Program Lead.
TEAM LEAD
The individual formally recognised within the organization to lead the team.
TEAMWORK
The process of interaction between Team Members that can enhance or hinder the team’s progress.
THINKING PARTNER
Personalised support and guidance for Program Leads provided in online sessions by Accredited Professional Dialogue Practitioners (accredited by the Academy of Professional Dialogue). An optional add-on purchased in 90-minute blocks.
VIDEO CLIP
The short (6 to 9 mins) videos of Peter and Jane facilitating each Step of the program.
MAKE AN INQUIRY
If you are already enrolled for the Dialogic Teamwork™ program, please first address your inquiry to your Client Manager.
FREQUENTY ASKED QUESTIONS
MAKE AN INQUIRY
If you are already enrolled for the Dialogic Teamwork™ program, please first address your inquiry to your Client Manager.
FREQUENTY ASKED
QUESTIONS
WHO ARE THE AUTHORS OF THE DIALOGIC TEAMWORK PROGRAM?
Peter Garrett APDP, APDPA* author of A New Kind of Dialogue: the book, the podcast
Jane Ball APDP, APDPA* author in the series The World Needs Dialogue!
*Accredited Professional Dialogue Practitioner and Accredited Professional Dialogue Practitioner Accreditor by Academy of Professional Dialogue
WHAT EXPERIENCE DO THE AUTHORS HAVE?
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
CAN I STUDY WITH THE AUTHORS?
Yes. The authors run two accreditation programs each year: A Different Way of Working (online 100 hrs), and Dialogic Intervention (face-to-face 40 hrs plus fieldwork).
For details: dialogue-associates.com
WHAT IS DIALOGUE ASSOCIATES?
Dialogue Associates is the international consulting company run by Jane Ball and Peter Garrett.
Inquiries for consulting services: weare@dialogue-associates.com
WHAT IS THE ACADEMY OF PROFESSIONAL DIALOGUE?
The Academy of Professional Dialogue is an international non-profit charity registered in the UK that is working to make Professional Dialogue available for the benefit of society. The Academy runs an international online conference every year under the title The World Needs Dialogue! and publishes the proceeds of all its conferences under the imprint Dialogue Publications.
Further details: aofpd.org
HOW DO I FIND A NEW KIND OF DIALOGUE: THE BOOK?
For further information about the book and where to purchase it go to A New Kind of Dialogue: The Book
HOW DO I FIND A NEW KIND OF DIALOGUE: THE PODCAST?
For further information about the podcast and where to find it go to A New Kind of Dialogue: The Podcast
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
WHAT DO I DO IF MY TEAM IS LESS THAN FIVE PEOPLE?
Use the inquiry form.
WHAT DO I DO IF MY TEAM IS MORE THAN 12 PEOPLE?
Use the inquiry form.
HOW LONG DOES IT TAKE TO DO THE PROGRAM?
The entire program is made up of 18 individual steps and each step takes around one hour. In practice, the program is divided into four parts. Part One has five steps and takes about five hours. Part Two has four steps and takes about four hours. Part Three has four steps and takes about four hours. Part Four has five steps and takes about five hours.
WHY ARE THERE FOUR PARTS?
Each Part has a different perspective. Part One has the perspective of the organization, Part Two the individual, Part Three the team, and Part Four the whole.
MUST I DO THE PARTS IN SEQUENCE?
Yes, you can only buy the program in sequence.
HOW FREQUENTLY SHOULD WE MEET?
The program works best for teams that meet twice a month. Each part (of four or five steps) can be done off-site (or online) in a single day. The whole program can be done off-site (or online) in four days.
WHAT IS THE PURPOSE OF THE VIDEOS?
The videos are for the whole team to watch together to guide you through the developmental steps of the program.
HOW DO I USE THE VIDEOS?
During your meeting, play the videos to the whole team, whether you are meeting in person or online. Watch, listen, and follow the instructions.
WHAT WILL I SEE AND HEAR ON THE VIDEOS?
You will see and hear Peter Garrett and Jane Ball, the originators of the program. They guide you through the steps and tell you when to pause the recordings for an activity. The videos last on average 7 minutes.
HOW DO I ACCESS THE PROGRAM MATERIALS?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible. Please note that the written materials are only available for the Program Lead.
WHY CAN I ONLY SEE THE FIRST FIVE VIDEOS?
The videos are released one Part at a time. All steps within a Part become available at once, and can be viewed by any registered team member.
ARE THERE WRITTEN INSTRUCTIONS AND INFORMATION?
Yes, there are written pages for each Step. These are given only to the Program Lead, who is preparing and facilitating the Step along with the videos. All the team members do not have access to the written papers.
HOW DO I FIND THE WRITTEN MATERIAL?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible.
HOW MUCH DOES THE PROGRAM COST?
You can purchase the whole program or start with Part 1 and then buy Parts 2, 3, and 4, one at a time. The program options and prices are available on the Payment page.
SHOULD I BUY THE WHOLE PROGRAM OR BUY IT IN PARTS?
It is cheaper to buy the whole program in a single purchase.
HOW DO I PAY FOR THE PROGRAM?
Go to enroll and follow the steps. You can pay using a credit card, debit card or bank transfer.
WILL I GET A RECEIPT ON PAYMENT?
Yes, you will get a receipt immediately after your payment is made.
CAN SOMEONE ELSE IN THE ORGANIZATION MAKE THE PAYMENT ON MY BEHALF?
Yes, when you enroll you are directed to the payment page. There you can complete a form to send payment information to someone else in your organization. The process will provide them with an invoice and receipt.
DO YOU OFFER DISCOUNTS?
No. If you believe you have a genuine need for a discount, complete the inquiry form and provide as much information as possible.
CAN I GET A DUPLICATE INVOICE OR RECEIPT?
Yes, ask your Client Manager or use the inquiry form.
CAN I GET A REFUND IF MY TEAM DOES NOT WANT TO CONTINUE?
No, only in exceptional circumstances. Please discuss with your Client Manager. Please note that where refunds are agreed, there will be a service charge.
WHAT GUIDANCE AND SUPPORT IS AVAILABLE?
If you are not confident to deliver the program or have a problem with some participants you can buy support from a Thinking Partner.
IS THE SUPPORT FOR AN INDIVIDUAL OR THE TEAM?
The support is available for individuals to enable them to deliver the program.
WHO WOULD BE MY THINKING PARTNER?
The Thinking Partners are all Accredited Professional Dialogue Practitioners, accredited by the Academy of Professional Dialogue. You will be allocated your Thinking Partner, but you can change if you are unhappy with them. In this circumstance, please contact your Client Manager.
ARE THE THINKING PARTNERS QUALIFIED?
Yes. They are accredited by the Academy of Professional Dialogue.
CAN THE THINKING PARTNER FACILITATE A STEP?
No. Special arrangements for facilitation support are possible. Please discuss your needs with your Client Manager.
HOW DO I ARRANGE AND PAY FOR A THINKING PARTNER?
You can buy Thinking Partner support when you buy the program or later here.
ARE THE PROGRAM MATERIALS COPYRIGHTED?
Yes. The copyright is held by Dialogue Associates Ltd.
CAN I COPY PROGRAM MATERIALS TO OTHER PEOPLE IN MY ORGANIZATION?
No. Only the registered Team Members can view the material. Check the Constraints.
WHY CAN I ONLY USE THE MATERIAL WITH ONE TEAM?
When you buy one program package, you are buying use for one team. The Team Members must be registered. See the Constraints.
CAN I GET A COPY OF THE CONSTRAINTS AGREEMENT I SIGNED?
You will have been sent a copy when you signed. If you cannot find this please contact your Client Manager.
WHO ARE THE ORIGINATORS OF THE DIALOGIC TEAMWORK PROGRAM?
Peter Garrett APDP, APDPA* author of A New Kind of Dialogue: the book, the podcast
Jane Ball APDP, APDPA* author in the series The World Needs Dialogue!
*Accredited Professional Dialogue Practitioner and Accredited Professional Dialogue Practitioner Accreditor by Academy of Professional Dialogue
WHAT EXPERIENCE DO THE ORIGINATORS HAVE?
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
CAN I STUDY WITH THE ORIGINATORS?
Yes. The originators run two accreditation programs each year: A Different Way of Working (online 100 hrs), and Dialogic Intervention (face-to-face 40 hrs plus fieldwork).
For details: dialogue-associates.com
WHAT IS DIALOGUE ASSOCIATES?
Dialogue Associates is the international consulting company run by Jane Ball and Peter Garrett.
Inquiries for consulting services: weare@dialogue-associates.com
WHAT IS THE ACADEMY OF PROFESSIONAL DIALOGUE?
The Academy of Professional Dialogue is an international non-profit charity registered in the UK that is working to make Professional Dialogue available for the benefit of society. The Academy runs an international online conference every year under the title The World Needs Dialogue! and publishes the proceeds of all its conferences under the imprint Dialogue Publications.
Further details: aofpd.org
HOW DO I FIND A NEW KIND OF DIALOGUE: THE BOOK?
For further information about the book and where to purchase it go to A New Kind of Dialogue: The Book
HOW DO I FIND A NEW KIND OF DIALOGUE: THE PODCAST?
For further information about the podcast and where to find it go to A New Kind of Dialogue: The Podcast
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
WHAT DO I DO IF MY TEAM IS LESS THAN FIVE PEOPLE?
Use the inquiry form.
WHAT DO I DO IF MY TEAM IS MORE THAN 12 PEOPLE?
Use the inquiry form.
HOW LONG DOES IT TAKE TO DO THE PROGRAM?
The entire program is made up of 18 individual steps and each step takes around one hour. In practice, the program is divided into four parts. Part One has five steps and takes about five hours. Part Two has four steps and takes about four hours. Part Three has four steps and takes about four hours. Part Four has five steps and takes about five hours.
WHY ARE THERE FOUR PARTS?
Each Part has a different perspective. Part One has the perspective of the organization, Part Two the individual, Part Three the team, and Part Four the whole.
MUST I DO THE PARTS IN SEQUENCE?
Yes, you can only buy the program in sequence.
HOW FREQUENTLY SHOULD WE MEET?
The program works best for teams that meet twice a month. Each part (of four or five steps) can be done off-site (or online) in a single day. The whole program can be done off-site (or online) in four days.
WHAT IS THE PURPOSE OF THE VIDEOS?
The videos are for the whole team to watch together to guide you through the developmental steps of the program.
HOW DO I USE THE VIDEOS?
During your meeting, play the videos to the whole team, whether you are meeting in person or online. Watch, listen, and follow the instructions.
WHAT WILL I SEE AND HEAR ON THE VIDEOS?
You will see and hear Peter Garrett and Jane Ball, the originators of the program. They guide you through the steps and tell you when to pause the recordings for an activity. The videos last on average 7 minutes.
HOW DO I ACCESS THE PROGRAM MATERIALS?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible. Please note that the written materials are only available for the Program Lead.
WHY CAN I ONLY SEE THE FIRST FIVE VIDEOS?
The videos are released one Part at a time. All steps within a Part become available at once, and can be viewed by any registered team member.
ARE THERE WRITTEN INSTRUCTIONS AND INFORMATION?
Yes, there are written pages for each Step. These are given only to the Program Lead, who is preparing and facilitating the Step along with the videos. All the team members do not have access to the written papers.
HOW DO I FIND THE WRITTEN MATERIAL?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible.
HOW MUCH DOES THE PROGRAM COST?
You can purchase the whole program or start with Part 1 and then buy Parts 2, 3, and 4, one at a time. The program options and prices are available on the Payment page.
SHOULD I BUY THE WHOLE PROGRAM OR BUY IT IN PARTS?
It is cheaper to buy the whole program in a single purchase.
HOW DO I PAY FOR THE PROGRAM?
Go to enroll and follow the steps. You can pay using a credit card, debit card or bank transfer.
WILL I GET A RECEIPT ON PAYMENT?
Yes, you will get a receipt immediately after your payment is made.
CAN SOMEONE ELSE IN THE ORGANIZATION MAKE THE PAYMENT ON MY BEHALF?
Yes, when you enroll you are directed to the payment page. There you can complete a form to send payment information to someone else in your organization. The process will provide them with an invoice and receipt.
DO YOU OFFER DISCOUNTS?
No. If you believe you have a genuine need for a discount, complete the inquiry form and provide as much information as possible.
CAN I GET A DUPLICATE INVOICE OR RECEIPT?
Yes, ask your Client Manager or use the inquiry form.
CAN I GET A REFUND IF MY TEAM DOES NOT WANT TO CONTINUE?
No, only in exceptional circumstances. Please discuss with your Client Manager. Please note that where refunds are agreed, there will be a service charge.
WHAT GUIDANCE AND SUPPORT IS AVAILABLE?
If you are not confident to deliver the program or have a problem with some participants you can buy support from a Thinking Partner.
IS THE SUPPORT FOR AN INDIVIDUAL OR THE TEAM?
The support is available for individuals to enable them to deliver the program.
WHO WOULD BE MY THINKING PARTNER?
The Thinking Partners are all Accredited Professional Dialogue Practitioners, accredited by the Academy of Professional Dialogue. You will be allocated your Thinking Partner, but you can change if you are unhappy with them. In this circumstance, please contact your Client Manager.
ARE THE THINKING PARTNERS QUALIFIED?
Yes. They are accredited by the Academy of Professional Dialogue.
CAN THE THINKING PARTNER FACILITATE A STEP?
No. Special arrangements for facilitation support are possible. Please discuss your needs with your Client Manager.
HOW DO I ARRANGE AND PAY FOR A THINKING PARTNER?
You can buy Thinking Partner support when you buy the program or later here.
ARE THE PROGRAM MATERIALS COPYRIGHTED?
Yes. The copyright is held by Dialogue Associates Ltd.
CAN I COPY PROGRAM MATERIALS TO OTHER PEOPLE IN MY ORGANIZATION?
No. Only the registered Team Members can view the material. Check the Terms of Use.
WHY CAN I ONLY USE THE MATERIAL WITH ONE TEAM?
When you buy one program package, you are buying use for one team. See the Terms of Use
CAN I GET A COPY OF THE TERMS OF USE I SIGNED?
The Team Lead will have been sent a copy automatically once signed. If you cannot find this please contact your Client Manager.
CERTIFICATE OF COMPLETION
PROGRAM
A series of one-hour meetings that are self-managed, guided by the team’s appointed Program Lead, and video-facilitated by the originators Peter Garrett and Jane Ball.
PROGRAM LEAD
The individual appointed by the Team Lead to guide the Team through the Dialogic Teamwork™ program using the Video Clips and Step Notes provided.
STEP NOTES
The downloadable notes for reference by the Program Lead.
VIDEO CLIP
The short (6 to 9 mins) videos of Peter and Jane facilitating each Step of the program.
The process of interaction between Team Members that can enhance or hinder the team’s progress.
Personalised support and guidance for Program Leads provided in online sessions by Accredited Professional Dialogue Practitioners (accredited by the Academy of Professional Dialogue). An optional add-on purchased in 90-minute blocks.
TEAMWORK
THINKING PARTNER
TEAM LEAD
The individual formally recognised within the organization to lead the team.
On completion of each Part of the program, all participating Team Members are automatically issued with a Certificate to acknowledge their completion of that Part of the program.
CLIENT MANAGER
The person appointed by Dialogic Teamwork™ to liaise between the Program and Team Leads and the Dialogic Teamwork™ organization.
DIALOGUE
A way of talking and thinking together so that those involved have a common context and understanding.
PARTS AND STEPS
The Dialogic Teamwork™ program is divided into four Parts, each with a different perspective. Each Part has four or five Steps and the full program has 18 Steps in total.
WHO ARE THE AUTHORS OF THE DIALOGIC TEAMWORK PROGRAM?
Peter Garrett APDP, APDPA* author of A New Kind of Dialogue: the book, the podcast
Jane Ball APDP, APDPA* author in the series The World Needs Dialogue!
*Accredited Professional Dialogue Practitioner and Accredited Professional Dialogue Practitioner Accreditor by Academy of Professional Dialogue
WHAT EXPERIENCE DO THE AUTHORS HAVE?
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
CAN I STUDY WITH THE AUTHORS?
Yes. The authors run two accreditation programs each year: A Different Way of Working (online 100 hrs), and Dialogic Intervention (face-to-face 40 hrs plus fieldwork).
For details: dialogue-associates.com
WHAT IS DIALOGUE ASSOCIATES?
Dialogue Associates is the international consulting company run by Jane Ball and Peter Garrett.
Inquiries for consulting services: weare@dialogue-associates.com
WHAT IS THE ACADEMY OF PROFESSIONAL DIALOGUE?
The Academy of Professional Dialogue is an international non-profit charity registered in the UK that is working to make Professional Dialogue available for the benefit of society. The Academy runs an international online conference every year under the title The World Needs Dialogue! and publishes the proceeds of all its conferences under the imprint Dialogue Publications.
Further details: aofpd.org
HOW DO I FIND A NEW KIND OF DIALOGUE: THE BOOK?
For further information about the book and where to purchase it go to A New Kind of Dialogue: The Book
HOW DO I FIND A NEW KIND OF DIALOGUE: THE PODCAST?
For further information about the podcast and where to find it go to A New Kind of Dialogue: The Podcast
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
WHAT DO I DO IF MY TEAM IS LESS THAN FIVE PEOPLE?
Use the inquiry form.
WHAT DO I DO IF MY TEAM IS MORE THAN 12 PEOPLE?
Use the inquiry form.
HOW LONG DOES IT TAKE TO DO THE PROGRAM?
The entire program is made up of 18 individual steps and each step takes around one hour. In practice, the program is divided into four parts. Part One has five steps and takes about five hours. Part Two has four steps and takes about four hours. Part Three has four steps and takes about four hours. Part Four has five steps and takes about five hours.
WHY ARE THERE FOUR PARTS?
Each Part has a different perspective. Part One has the perspective of the organization, Part Two the individual, Part Three the team, and Part Four the whole.
MUST I DO THE PARTS IN SEQUENCE?
Yes, you can only buy the program in sequence.
HOW FREQUENTLY SHOULD WE MEET?
The program works best for teams that meet twice a month. Each part (of four or five steps) can be done off-site (or online) in a single day. The whole program can be done off-site (or online) in four days.
WHAT IS THE PURPOSE OF THE VIDEOS?
The videos are for the whole team to watch together to guide you through the developmental steps of the program.
HOW DO I USE THE VIDEOS?
During your meeting, play the videos to the whole team, whether you are meeting in person or online. Watch, listen, and follow the instructions.
WHAT WILL I SEE AND HEAR ON THE VIDEOS?
You will see and hear Peter Garrett and Jane Ball, the originators of the program. They guide you through the steps and tell you when to pause the recordings for an activity. The videos last on average 7 minutes.
HOW DO I ACCESS THE PROGRAM MATERIALS?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible. Please note that the written materials are only available for the Program Lead.
WHY CAN I ONLY SEE THE FIRST FIVE VIDEOS?
The videos are released one Part at a time. All steps within a Part become available at once, and can be viewed by any registered team member.
ARE THERE WRITTEN INSTRUCTIONS AND INFORMATION?
Yes, there are written pages for each Step. These are given only to the Program Lead, who is preparing and facilitating the Step along with the videos. All the team members do not have access to the written papers.
HOW DO I FIND THE WRITTEN MATERIAL?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible.
HOW MUCH DOES THE PROGRAM COST?
You can purchase the whole program or start with Part 1 and then buy Parts 2, 3, and 4, one at a time. The program options and prices are available on the Payment page.
SHOULD I BUY THE WHOLE PROGRAM OR BUY IT IN PARTS?
It is cheaper to buy the whole program in a single purchase.
HOW DO I PAY FOR THE PROGRAM?
Go to enroll and follow the steps. You can pay using a credit card, debit card or bank transfer.
WILL I GET A RECEIPT ON PAYMENT?
Yes, you will get a receipt immediately after your payment is made.
CAN SOMEONE ELSE IN THE ORGANIZATION MAKE THE PAYMENT ON MY BEHALF?
Yes, when you enroll you are directed to the payment page. There you can complete a form to send payment information to someone else in your organization. The process will provide them with an invoice and receipt.
DO YOU OFFER DISCOUNTS?
No. If you believe you have a genuine need for a discount, complete the inquiry form and provide as much information as possible.
CAN I GET A DUPLICATE INVOICE OR RECEIPT?
Yes, ask your Client Manager or use the inquiry form.
CAN I GET A REFUND IF MY TEAM DOES NOT WANT TO CONTINUE?
No, only in exceptional circumstances. Please discuss with your Client Manager. Please note that where refunds are agreed, there will be a service charge.
WHAT GUIDANCE AND SUPPORT IS AVAILABLE?
If you are not confident to deliver the program or have a problem with some participants you can buy support from a Thinking Partner.
IS THE SUPPORT FOR AN INDIVIDUAL OR THE TEAM?
The support is available for individuals to enable them to deliver the program.
WHO WOULD BE MY THINKING PARTNER?
The Thinking Partners are all Accredited Professional Dialogue Practitioners, accredited by the Academy of Professional Dialogue. You will be allocated your Thinking Partner, but you can change if you are unhappy with them. In this circumstance, please contact your Client Manager.
ARE THE THINKING PARTNERS QUALIFIED?
Yes. They are accredited by the Academy of Professional Dialogue.
CAN THE THINKING PARTNER FACILITATE A STEP?
No. Special arrangements for facilitation support are possible. Please discuss your needs with your Client Manager.
HOW DO I ARRANGE AND PAY FOR A THINKING PARTNER?
You can buy Thinking Partner support when you buy the program or later here.
ARE THE PROGRAM MATERIALS COPYRIGHTED?
Yes. The copyright is held by Dialogue Associates Ltd.
CAN I COPY PROGRAM MATERIALS TO OTHER PEOPLE IN MY ORGANIZATION?
No. Only the registered Team Members can view the material. Check the Constraints.
WHY CAN I ONLY USE THE MATERIAL WITH ONE TEAM?
When you buy one program package, you are buying use for one team. The Team Members must be registered. See the Constraints.
CAN I GET A COPY OF THE CONSTRAINTS AGREEMENT I SIGNED?
You will have been sent a copy when you signed. If you cannot find this please contact your Client Manager.
MAKE AN INQUIRY
If you are already enrolled for the Dialogic Teamwork™ program, please first address your inquiry to your Client Manager.
FREQUENTY ASKED
QUESTIONS
WHO ARE THE AUTHORS OF THE DIALOGIC TEAMWORK PROGRAM?
Peter Garrett APDP, APDPA* author of A New Kind of Dialogue: the book, the podcast
Jane Ball APDP, APDPA* author in the series The World Needs Dialogue!
*Accredited Professional Dialogue Practitioner and Accredited Professional Dialogue Practitioner Accreditor by Academy of Professional Dialogue
WHAT EXPERIENCE DO THE AUTHORS HAVE?
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
CAN I STUDY WITH THE AUTHORS?
Yes. The authors run two accreditation programs each year: A Different Way of Working (online 100 hrs), and Dialogic Intervention (face-to-face 40 hrs plus fieldwork).
For details: dialogue-associates.com
WHAT IS DIALOGUE ASSOCIATES?
Dialogue Associates is the international consulting company run by Jane Ball and Peter Garrett.
Inquiries for consulting services: weare@dialogue-associates.com
WHAT IS THE ACADEMY OF PROFESSIONAL DIALOGUE?
The Academy of Professional Dialogue is an international non-profit charity registered in the UK that is working to make Professional Dialogue available for the benefit of society. The Academy runs an international online conference every year under the title The World Needs Dialogue! and publishes the proceeds of all its conferences under the imprint Dialogue Publications.
Further details: aofpd.org
HOW DO I FIND A NEW KIND OF DIALOGUE: THE BOOK?
For further information about the book and where to purchase it go to A New Kind of Dialogue: The Book
HOW DO I FIND A NEW KIND OF DIALOGUE: THE PODCAST?
For further information about the podcast and where to find it go to A New Kind of Dialogue: The Podcast
Peter Garrett and Jane Ball have been business partners for 20 years, working with Professional Dialogue in commercial, governmental, non-profit and educational sectors with executive teams through to supervisory teams in industrial plants, business premises, banks, multi-national headquarters, university campuses and maximum-security prisons.
WHAT DO I DO IF MY TEAM IS LESS THAN FIVE PEOPLE?
Use the inquiry form.
WHAT DO I DO IF MY TEAM IS MORE THAN 12 PEOPLE?
Use the inquiry form.
HOW LONG DOES IT TAKE TO DO THE PROGRAM?
The entire program is made up of 18 individual steps and each step takes around one hour. In practice, the program is divided into four parts. Part One has five steps and takes about five hours. Part Two has four steps and takes about four hours. Part Three has four steps and takes about four hours. Part Four has five steps and takes about five hours.
WHY ARE THERE FOUR PARTS?
Each Part has a different perspective. Part One has the perspective of the organization, Part Two the individual, Part Three the team, and Part Four the whole.
MUST I DO THE PARTS IN SEQUENCE?
Yes, you can only buy the program in sequence.
HOW FREQUENTLY SHOULD WE MEET?
The program works best for teams that meet twice a month. Each part (of four or five steps) can be done off-site (or online) in a single day. The whole program can be done off-site (or online) in four days.
WHAT IS THE PURPOSE OF THE VIDEOS?
The videos are for the whole team to watch together to guide you through the developmental steps of the program.
HOW DO I USE THE VIDEOS?
During your meeting, play the videos to the whole team, whether you are meeting in person or online. Watch, listen, and follow the instructions.
WHAT WILL I SEE AND HEAR ON THE VIDEOS?
You will see and hear Peter Garrett and Jane Ball, the originators of the program. They guide you through the steps and tell you when to pause the recordings for an activity. The videos last on average 7 minutes.
HOW DO I ACCESS THE PROGRAM MATERIALS?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible. Please note that the written materials are only available for the Program Lead.
WHY CAN I ONLY SEE THE FIRST FIVE VIDEOS?
The videos are released one Part at a time. All steps within a Part become available at once, and can be viewed by any registered team member.
ARE THERE WRITTEN INSTRUCTIONS AND INFORMATION?
Yes, there are written pages for each Step. These are given only to the Program Lead, who is preparing and facilitating the Step along with the videos. All the team members do not have access to the written papers.
HOW DO I FIND THE WRITTEN MATERIAL?
Check that your payment has been received and that you are logged in. Then go to My Programs and you should be able to access the program and all materials from here. If you still cannot find them, please either contact your Client Manager or complete an inquiry form with as much detail as possible.
HOW MUCH DOES THE PROGRAM COST?
You can purchase the whole program or start with Part 1 and then buy Parts 2, 3, and 4, one at a time. The program options and prices are available on the Payment page.
SHOULD I BUY THE WHOLE PROGRAM OR BUY IT IN PARTS?
It is cheaper to buy the whole program in a single purchase.
HOW DO I PAY FOR THE PROGRAM?
Go to enroll and follow the steps. You can pay using a credit card, debit card or bank transfer.
WILL I GET A RECEIPT ON PAYMENT?
Yes, you will get a receipt immediately after your payment is made.
CAN SOMEONE ELSE IN THE ORGANIZATION MAKE THE PAYMENT ON MY BEHALF?
Yes, when you enroll you are directed to the payment page. There you can complete a form to send payment information to someone else in your organization. The process will provide them with an invoice and receipt.
DO YOU OFFER DISCOUNTS?
No. If you believe you have a genuine need for a discount, complete the inquiry form and provide as much information as possible.
CAN I GET A DUPLICATE INVOICE OR RECEIPT?
Yes, ask your Client Manager or use the inquiry form.
CAN I GET A REFUND IF MY TEAM DOES NOT WANT TO CONTINUE?
No, only in exceptional circumstances. Please discuss with your Client Manager. Please note that where refunds are agreed, there will be a service charge.
WHAT GUIDANCE AND SUPPORT IS AVAILABLE?
If you are not confident to deliver the program or have a problem with some participants you can buy support from a Thinking Partner.
IS THE SUPPORT FOR AN INDIVIDUAL OR THE TEAM?
The support is available for individuals to enable them to deliver the program.
WHO WOULD BE MY THINKING PARTNER?
The Thinking Partners are all Accredited Professional Dialogue Practitioners, accredited by the Academy of Professional Dialogue. You will be allocated your Thinking Partner, but you can change if you are unhappy with them. In this circumstance, please contact your Client Manager.
ARE THE THINKING PARTNERS QUALIFIED?
Yes. They are accredited by the Academy of Professional Dialogue.
CAN THE THINKING PARTNER FACILITATE A STEP?
No. Special arrangements for facilitation support are possible. Please discuss your needs with your Client Manager.
HOW DO I ARRANGE AND PAY FOR A THINKING PARTNER?
You can buy Thinking Partner support when you buy the program or later here.
ARE THE PROGRAM MATERIALS COPYRIGHTED?
Yes. The copyright is held by Dialogue Associates Ltd.
CAN I COPY PROGRAM MATERIALS TO OTHER PEOPLE IN MY ORGANIZATION?
No. Only the registered Team Members can view the material. Check the Constraints.
WHY CAN I ONLY USE THE MATERIAL WITH ONE TEAM?
When you buy one program package, you are buying use for one team. The Team Members must be registered. See the Constraints.
CAN I GET A COPY OF THE CONSTRAINTS AGREEMENT I SIGNED?
You will have been sent a copy when you signed. If you cannot find this please contact your Client Manager.